Join Fan Club
Fan Club Rules
- Membership is free.
- Fan Club membership benefits may vary by location.
- Members must be 21 years of age or older.
- Valid identification is required for all transactions.
- Fan Club® is not valid for persons listed on the Disassociated Persons list or for persons who have been excluded from any casino owned or operated by Eldorado Resorts, Inc.
- Only one (1) person permitted per Fan Club® membership. Membership and rewards (including Reward Points and complimentaries) are not transferable
- Reward Points expire after 13 months of account inactivity
- Membership status is reviewed periodically; terms, conditions, status and benefits are subject to change without notice
- Eldorado Resorts, Inc. is not responsible for card malfunctions, lost, stolen or misused cards, comps or cash-related offers. It is the guest’s responsibility to properly insert his/her Fan Club® card into the slot machine when playing and to request a replacement if his/her card is not working correctly
- Eldorado Resorts, Inc. reserves the right to edit or adjust memberships, status or Reward Points at any time subject to applicable state gaming laws
- To accumulate Reward Points on slots, e-tables (where applicable), or video poker, your Fan Club® card must be inserted in the machine during play. To accumulate Reward Points on table games, your Fan Club® card must be presented to a table game supervisor prior to commencing play. Reward Points are earned based on play and may vary by game type
- Minimum level to redeem Reward Points for cash is $5. There is no minimum for other point redemptions. Availability of rewards depends upon property and jurisdiction
- Fan Club® member’s tier level is determined by Tier Score
- Reward Points earned at Isle Casino® Racing Pompano Park can only be redeemed at that location
- By participating in the Fan Club®, players agree to accept all terms and conditions
Fan Club FAQ's
Q: Do I have to pay to sign up for a Fan Club card?
A: No, membership is free for all guests 21 and older.
Q: How do I earn Reward Points on my Fan Club card?
A: Reward Points are accumulated by play through slots, video poker and table games.
Q: How do increase my Tier Score?
A: For slots, video poker and e-tables play, receive one point towards your Tier Score for every $1 coin-in on slots and every $2 coin-in on video poker. For table games play, present your Fan Club card to a table games supervisor prior to commencing play.
Q: What can I use my Reward Points and Tier Score for?
A: Reward Points can be redeemable for food, merchandise and cash. Every 5,000 Reward Points earned, is redeemable for $5.00 cash or $10.00 in food or merchandise. Your Tier Score is not redeemable but will determine your card status and benefits.
Q: Do my Reward Points expire?
A: Points will expire after one year without player activity.
Q: Who can I contact for further questions?
A: Please visit us at the Fan Club desk or by calling 573-730-7624. You can also submit your questions online.